Privacy policy

Updated 8/3/2019

Controller: R&J Leysen, a private company with limited liability whose details are specified in the Contact section of this website (hereinafter the Website), hereinafter ‘We’

If a data privacy officer (DPO) has been appointed, their details will also be stated on the Website.

We are committed to respecting the privacy of the people we encounter within the framework of our activities.

This Privacy Policy (hereinafter the Policy) describes how we manage the personal data that we collect through forms, registrations on our website, telephone calls, emails, and other communications with you. We process your personal data in accordance with all applicable data protection regulations.

By accepting this Policy, using our services, registering for one of our events, or otherwise providing us with your personal data, you acknowledge and accept the provisions of the Policy, as well as the processing and transfer of personal data in accordance with the Policy.

We collect the following personal data within the framework of our business relationships:

Personal information: name, address, email, telephone number, mobile phone number.

Financial information: bank account number.

Information on your marketing wishes: subscription to a newsletter, a competition, acceptance of direct marketing.

The data we collect comes from:

Your registration with us;

Data that you have deliberately provided;

Data from our commercial partners.

We use these personal data in order to:

Respond to your requests and communicate with you and others in connection with our activities;

Provide you with access to information that we make available online to users of our services;

Offer you the possibility to contact other persons registered with us;

Communicate with you via our website;

Send you our newsletter if you have subscribed to it;

Give you assistance and support within the framework of our services;

Improve the quality of our services;

Provide you with important information about changes to our products and services, our General Terms and Conditions, and other administrative, technical, or commercial information; 

Provide you with information about our products or other products and services from our partners;

Allow you to actively participate in our networks, including discussions, seminars, appointments, and other events and to manage these activities;

Resolve complaints;

Manage rights of access, rectification, deletion, etc. as stipulated in the legislation;

The legal basis for this processing is:

your consent (you have the right to withdraw your consent at any time);

processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

processing is necessary for compliance with a legal obligation incumbent on the controller;

processing is necessary to promote the legitimate interests of the controller or of a third party.

Your personal data may be accessible to the following organisations:

government or public authorities in accordance with the applicable legislation;

our processors, in particular our IT suppliers within the contractual framework provided for by data protection legislation;

our partners, vendors, marketing agencies within the framework of our commercial activities;

third parties within the framework of an internal reorganisation, transfer of business funds, merger, or acquisition.

We do not transfer data outside the European Union.

We take appropriate technical and organisational measures in accordance with the applicable privacy and data protection regulations. We have entered into agreements with our processors in which they guarantee us that they have taken the appropriate technical and organisational security measures.

When you access the Website, it automatically collects the following data:

your web browser;

the data collected by the cookies on the Website (we recommend that you accept these cookies on the Website and we will inform you about their use and the data collected).

Your data will be deleted after the following periods:

For customers – 10 years after the last purchase according to accounting regulations;

For prospects and occasional contacts – one year after our last message to which you have not replied;

For persons subscribed to our newsletter – six months after their request to unsubscribe; they will then be immediately unsubscribed.

If you provide personal data about other persons, you undertake to: (a) inform them of the content of this Privacy Policy and (b) obtain their consent in accordance with the provisions of this Policy.

You have the right of access, the right to rectification if necessary, the right to object to its use, the right to erasure, the right to restriction of processing, and the right to portability. In order to exercise any of these rights, you must contact us at our contact address and prove your identity by producing a copy of your identity card.

You also have the right to lodge a complaint with the data protection supervisory authority.

We regularly review the rules of this Policy and reserve the right to make changes at any time should our activities or legal requirements change. Please check our website regularly; the date of the last update is always listed there. If there are any important changes, we will contact you to inform you about them.